Privacy Policy

This Privacy Policy describes how we collect and use the personal information you provide on our website: medicalinterpreteernow.com

We respect your privacy and are committed to protecting it through our compliance with this policy.

By using this site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect personal information that you voluntarily provide when you fill out a form or contact us directly. This includes your name, email address, phone number, and any other details that can be used to identify you as an individual.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address and other pertinent details. Depending on the services requested, additional information may be required so we can properly fulfill your order or request.

Use of Your Information

Any of the information we collect from you may be used in one of the following ways:

  • To contact and respond to inquiries regarding services provided by Medical Interpreters, LLC;

  • To better understand user behavior in order to improve our services;

  • To customise content for ads and promotional materials;

  • To send periodic emails or other communications about changes to our services or other news related to our business.

We will never sell or rent your personal information without your express written permission. Any personal information collected online is strictly used for providing requested services from Medical Interpreters, LLC only and will not be shared with any external entities unless under legal obligation.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

We do not store credit card information after transactions are completed via a secure payment processor such as PayPal or Stripe unless previously authorized by the customer for recurring payments, in which case we will use a third-party payment gateway provider that adheres to PCI DSS requirements for securely storing credit card data.

You may opt-out of receiving communication from us at any time by clicking “unsubscribe” at the bottom of an email or text message sent from us or by contacting us directly.

Terms & Conditions

Medical Interpreters, LLC provides interpretation services (“Services”) through independent contractors who are certified under applicable law (“Interpreters”). By accessing this website, you accept these Terms & Conditions (the “Terms”) between yourself (“you”)and Medical Interpreters, LLC(the “Company"). If you do not agree with all provisions of these Terms & conditions, please do not access this website or use any Services offered by Medical Interpreters, LLC.

  • All Services provided by Medical Interpreters, LLC shall be performed solely by Interpreters contracted through Medical Interpreters, LLC's referral program upon approval of submitted requests made by customers who desire interpretation Services ("Customers"). Customers are responsible for submitting complete requests online at least 24 hours prior to their date/time need for interpreting Services (if urgent requests within 24 hours are needed, Customer must indicate "Urgent" when filling out request form). Once request is submitted online it is subject to approval based on availability and qualifications of Interpreters in Customer selected area code(s). All approved requests must have valid credit card on file with Company prior to appointment being confirmed further discussed below if applicable).

  • Customers should arrive at appointed location 15 minutes prior to scheduled time for interpreting Service session(s) and remain in appointed location until completion of Service session(s). If late arrival occurs beyond 20 minutes past confirmed appointment start time then interpreting Service session will revert back to initial hourly rate plus 25% late fee per hour regardless if Customer has already paid full fee prior booking confirmation discussed below herein if applicable).

  • All fees associated with interpreting Services shall be due immediately upon completion of service session including taxes as applicable under state law at location where assigned interpreter(s) renders service (unless alternative arrangements were previously made prior confirmation discussed below herein if applicable). All payments accepted include checks payable directly to Company via Mail delivery OR secure Credit Card processing via third party vendor utilized by Company only thus allowing customers secure checkout experience utilizing ecommerce payment processing methods accepted worldwide including Visa/MasterCard/American Express etc...